How do you know if you need to issue a product recall?
When you face these difficult decisions regarding a product recall, time is of the essence, and it's helpful to work with a seasoned team of professionals who have deep knowledge and experience navigating clients through the steps of product qualification and recalls.
When you receive complaints about a product, how can you determine if the product failure is a fluke or if the problem will arise in other units? Is it possible to quantify vulnerabilities and project future risks in existing products to determine if a product recall is warranted?
At Ä¢¹½tv, our multidisciplinary teams work to address every aspect of your product, including product safety, design, risk, manufacturing, as well as the potential for user error to help you mitigate risks and make proper remediation decisions in a timely manner.
Our engineers and data scientists work together to perform tests on existing models and collect cluster data to help you understand the potential size and scope of the affected product. If a product recall is necessary, our teams can help with the recall process at every step.
As the drive toward safer products continues to bring about stricter regulations and an increase in litigation, Ä¢¹½tv's consultants remain at the forefront of the investigative and scientific research used to measure adherence to manufacturing policies.
Our consultants work with clients to respond to regulatory agency investigations and have presented findings in front of the major regulatory bodies in the United States, including the Consumer Product Safety Commission (CPSC), Food and Drug Administration (FDA), National Highway Traffic Safety Administration (NHTSA), and the Environmental Protection Agency (EPA). Our approach is focused on the resilience of the product related to particular safety concerns — so that if and when a failure occurs, it will occur safely.
Leveraging decades of failure analysis and safety evaluation experience, Ä¢¹½tv's multidisciplinary teams provide a unique perspective on evaluating new products before they go to market and evaluating company product safety compliance programs.
Our global consultants help clients identify and correct deficiencies in their products, programs, processes, and procedures to prevent noncompliance or selling a potentially unsafe product.
Ä¢¹½tv's thorough product safety compliance program reviews include critical analyses of:
- Safety-Related Policies, Processes, and Procedures
- Product Safety Focused Training
- Product Design & Development
- Supplier & Materials Evaluations
- Manufacturing
- Quality Control
- Traceability
- Incident/Claims Investigations
services
For 50+ years, we’ve thrived on solving unstructured problems that require bespoke solutions. Some of our services include:
Manufacturing Design & Production
• Provide perspective on qualifying new products for market
• Conduct testing services to address common failure modes known to have triggered recalls
• Quantify the performance of a product line using a comprehensive database
• Assess the root cause of warranty claims
• Identify potential problems in products and processes
• Quantify the risks associated with a product in relation to affected populations
• Provide insights on continuing production, potential design changes, and corrective actions
Human Factors
• Evaluate user behavior, warning labels, and instructions to ensure appropriate user interaction
• Review manufacturing procedures to assess potential process risks
Offshore Manufacturing Consulting (Offered by Our China Office)
• Evaluate quality and design issues for U.S. and international clients with manufacturing facilities in Asia and the Pacific Rim
• Perform oversees audits of manufacturers on behalf of our clients
Our Capabilities Are Unparalleled
With expertise in over 90 disciplines and hundreds of capabilities, tools, and methodologies — we get to the root of even the most complex challenges and give you the objective answers you need.
Software & Computer Systems Support
Insights and solutions for the design, development, and analysis of software prototypes, products, and platforms.
Systems & Controls
Critical systems and controls support, from missile guidance and ADAS technology to utility power generation and consumer electronics.
Electrical Devices & Consumer Products
Product design validation, risk assessment, product launch support, failure analysis, product recalls, and more.
Power & Energy
Multidisciplinary support for high-power energy systems of all sizes in a variety of applications.
Batteries & Energy Storage
Supercharge performance, reliability, and safety across all stages of the battery and energy storage product lifecycle.
Electrical Engineering & Computer Science Expertise for Intellectual Property
Leverage best-in-class electrical engineering and computer science consulting for IP challenges
Product Development
Expert electrical engineering and computer science consulting services for every stage of your product journey.
Technical Forensics
Failure analyses, predictive modeling, and accident reconstruction for valuable insights that help you prevent accidents and failures.
Experts
Our global and comprehensive expertise across industries gives us a deep understanding of current challenges, best industry practices, and the implications of emerging technologies.
Group Vice President and Principal Engineer
Group Vice President and Principal Engineer
Corporate Vice President, Practice/Office Director and Principal
Practice Director and Principal Scientist
Practice Director and Principal Engineer
Office Director and Principal Engineer
Senior Managing Engineer
Senior Managing Engineer
